Flywell Tours and Travels we values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services or interact with our website, mobile app, or other digital platforms.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, date of birth, passport details, and payment information.
- Travel Preferences: Information about your travel destinations, accommodation choices, and special requests.
- Technical Information: IP address, browser type, device information, and usage data collected automatically when you interact with our website or app.
How We Use Your Information
We use your information to:
- Process bookings and payments.
- Provide customer support and resolve inquiries.
- Send booking confirmations, travel updates, and promotional offers.
- Improve our services and tailor your experience.
- Comply with legal and regulatory requirements.
How We Share Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Airlines, hotels, transportation companies, and other third parties involved in fulfilling your travel arrangements.
- Payment Processors: To securely process payments.
- Legal Authorities: If required by law or to protect our legal rights.
How We Protect Your Information
We use industry-standard security measures, including encryption, firewalls, and secure servers, to protect your data. Access to your personal information is restricted to authorized personnel only.
Your Rights
You have the right to:
- Access and request a copy of your personal data.
- Correct inaccuracies in your personal data.
- Request deletion of your data, subject to legal obligations.
- Opt-out of receiving promotional communications.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze site usage, and deliver personalized ads. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our website or app may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and material changes will be communicated to you as appropriate.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: customersupport@flywelltours.com
- Phone: +91 9388332255
- Address: 1st floor,, Door No 61/1800, opposite cochin shipyard, MG road,Atlantis Junction, Kochi, Ernakulam, Kerala, 682015